Tashbeek (“we,” “our,” or “us”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our website, mobile application, or any related services (collectively, the “Platform”).

By using Tashbeek, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Platform.

Information We Collect

We collect information to operate effectively and provide you with the best experience. This includes:

1.1. Information You Provide to Us

• Account Details: Username, first name, last name, email address, phone number, password.

• Profile Information: Role (freelancer/client/other), city, gender, portfolio links, awards, and work samples.

• Financial Data: Bank details, invoicing information, payment preferences.

• Content You Share: Community posts, job postings, messages, uploaded media.

• Identity Verification Data: Government-issued IDs, certifications, or licenses when required.

1.2. Information We Collect Automatically

• Usage Data: Logins, clicks, viewed profiles, search history, device type, browser type, IP address.

• Cookies & Tracking Technologies: For site analytics, security, and personalized content.

1.3. Information from Third Parties

• Data from partners, payment processors, or institutions you choose to connect with through Tashbeek.

2. How We Use Your Information

We use your information to:

• Create and manage your account.

• Match you with relevant opportunities using AI-powered tools.

• Facilitate project collaboration, communication, and contract management.

• Process payments, invoices, and financial tracking.

• Display public profile information to other users (excluding sensitive data).

• Improve platform performance, security, and user experience.

• Comply with legal obligations and government requirements.

3. How We Share Your Information

We will never sell your personal data. We may share it with:

• Other Users: Only the information you choose to make public (e.g., Username, profile, portfolio).

• Service Providers: Payment processors, cloud hosting, analytics services, and customer support platforms.

• Government & Legal Authorities: When required by law or to enforce our Terms of Use.

• Business Partners: Institutions and organizations collaborating with Tashbeek, only where relevant to your engagement.

4. Your Privacy Controls

You can:

• Edit your profile and privacy settings at any time.

• Choose which profile details are public or private.

• Request data deletion by contacting us at [privacy@tashbeek.com].

• Opt out of marketing communications via the unsubscribe link in our emails.

5. Data Retention

We retain your personal information only as long as necessary to provide our services or comply with legal obligations. When no longer needed, data is securely deleted or anonymized.

6. Data Security

We implement industry-standard safeguards to protect your information, including encryption, secure servers, and restricted employee access. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Tashbeek is not intended for individuals under 18 years old. If we learn that we have collected data from a minor, we will delete it immediately.

8. International Users

If you access Tashbeek from outside Saudi Arabia, your data will still be processed in accordance with Saudi laws, which may differ from your local laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Platform after changes means you accept the updated policy.